The purpose of this statement is to set out how we use personal information that we may obtain about you. By registering as a user of the services provided by e-tradecounter and by using the e-tradecounter website generally you agree to this use.

The contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep these data in confidence according to our privacy policy.

1. When you and use this site you may be asked to provide certain information such as your contact details. We will store this data and hold it on computers or otherwise. We will use this data to fulfil our agreement with you.

2. We may use information that you provide or that is obtained by us:

2.1. To register you with our web site and to administer our web site services.

2.2. For assessment and analysis (e.g. market, customer and product analysis) to enable us to review, develop and improve the services which we offer and to enable us to provide you and other customers with relevant information through our marketing programme. We may use your information to make decisions about you using computerised technology, for example automatically selecting products or services which we think will interest you from the information we have. We may inform you (by e-mail, telephone, text message, mail or otherwise) about products and services (including those of our other companies and organisations) which we consider may be of interest to you. If you do not wish us to use or share your information for marketing purposes, contact us via e-mail.


2.3. For the prevention and detection of fraud.

2.4. To administer any prize draws or competitions you may enter.

3. We may give information about you to the following, who may use it for the same purposes as set out above:

3.1. To any of our employees and/or agents to administer any accounts, products and services provided to you by us now or in the future.

3.2. Agents who profile your data so that we may tailor the goods/services we offer to your specific needs.

We may also disclose your information:

3.2.1. To anyone to whom we transfer or may transfer our rights and duties under our agreement with you

3.2.2. If we have a duty to do so or if the law allows us to do so.


4. In order that we can monitor and improve the site, we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the web site that you visited prior to our site.


5. New technologies are emerging on the Internet that helps us to deliver customised visitor experiences. In particular, there is a technology called "cookies" which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies also allow us to make our web site more user friendly by, for example, allowing us to save your password so that you do not have to re-enter it every time you visit our web site. We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it.

6. We may supplement the information that you provide to us with information that we receive from third parties.

7. We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

8. You have the right to see personal data (as defined in the Data Protection Act) that we keep about you, upon receipt of a written request and payment of a fee. If you are concerned that any of the information we hold on you is incorrect please contact us.

9. Please be aware that our site may link to other web sites which may be accessed through our site. We are not responsible for the data policies or procedures or the content of these linked web sites.

10. In the course of undertaking the activities specified in this privacy policy we may transfer data outside the European Economic Area to countries which do not have data protection laws or to countries where your privacy and other fundamental rights may not be protected as extensively as in the United Kingdom. We will take all appropriate steps to ensure that the continued adequacy for the protection of customer data is maintained.

11. Please note that any products and services are supplied subject to our standard terms and conditions.

12. We do not store credit card details nor do we share customer details with any 3rd parties


Cookies
In addition, in common with many other online services, we and our authorised third parties may use "cookies" and/or other devices to store and sometimes track information about you. For more details about what cookies are, the cookies that we use and how to disable them, please see our cookie policy.

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com. e-tradecounter uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and whilst you do not need to allow your browser to accept cookies in order to browse much of our web site, you must have cookies enabled if you wish to shop online or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the online e-tradecounter services you can use.


If you have any comments or queries in connection with our privacy policy, please contact us.


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